FJ
Florence J

1 reviews | Active since Jan 2025

05 Aug 2025, 14:29

Lianne Diedericks – An Absolute Star

I was recently involved in a car accident and one of the first calls I made was to my insurance, Budget. After such a traumatic experience, speaking to Lianne Diedericks from Budget was exactly what I needed. Her professionalism, kindness and genuine empathy completely blew me away. She was an absolute star!

Budget handled my claim smoothly with no complications or runarounds. I couldn’t be happier to be insured with them. Truly grateful.

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Replies (3)
Budget Insurance
Budget Insurance's reply05 Aug 2025, 14:31
Official
Good day,
Thank you for taking the time to rate your experience 
We appreciate it very much.
Have a lovely day further! 
Kind regards, 
The Budget Team
FJ
Florence J's update05 Aug 2025, 15:44
Reviewer Update
Oh dear, I think I made a mistake. The person who initially assisted me from Budget was Logan Marshall. She was the one who really helped me and made me feel at ease after the accident. Logan then gave me Lianne Diedericks's name for further follow-up. I just want to clarify that Logan Marshall was the real star who helped me through the process.
Budget Insurance
Budget Insurance's reply05 Aug 2025, 16:12
Official
Good day,

It's no problem at all.
 We will make sure this goes to the correct Consultant.

Thank you once again for your rating, we appreciate it very much.

Kind regards,
The Budget Team