PB
Paolo B
1 reviews | Active since Dec 2021
24 Apr 2024, 17:21
Legal ****
Watch out !!! I ended up canceling my policy after they have dragged a claim for 5 months and eventually telling me it is rejected . It sounds like they keep you hanging to withdraw the premium without rendering the agreed services . It looks like a legal way to **** clients. Good luck
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Replies (3)0
Replies (3)
Budget Insurance's replyOfficial
24 Apr 2024, 17:36Hi Paolo,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply24 Apr 2024, 17:36
Official
Hi Paolo,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
PB
Paolo B's updateReviewer Update
25 Apr 2024, 00:55I understood today that those are your service providers . Usually they never call back neither stick to the turnaround time . I lost so far, because of this situation you put me through something like R200,000.00 and 5 months . I do not understand what do you want to achieve by calling me and on a serious note I can't do nothing with your apologies
PB
Paolo B's update25 Apr 2024, 00:55
Reviewer Update
I understood today that those are your service providers . Usually they never call back neither stick to the turnaround time . I lost so far, because of this situation you put me through something like R200,000.00 and 5 months . I do not understand what do you want to achieve by calling me and on a serious note I can't do nothing with your apologies
Budget Insurance's replyOfficial
25 Apr 2024, 08:01 Hi Paolo,
We understand your frustration however your complaint has been escalated to the relevant department.
Kind Regards,
The Budget Team
We understand your frustration however your complaint has been escalated to the relevant department.
Kind Regards,
The Budget Team
Budget Insurance's reply25 Apr 2024, 08:01
Official
Hi Paolo,
We understand your frustration however your complaint has been escalated to the relevant department.
Kind Regards,
The Budget Team
We understand your frustration however your complaint has been escalated to the relevant department.
Kind Regards,
The Budget Team