MP
Miya P

1 reviews | Active since Aug 2018

01 Apr 2026, 16:36

Left me in debt with...

Left me in debt with my bank on honourimg fees and don't seem bothered even after i reached out to them.....Wonder who said they should debit me earlier

0
Replies (6)
Budget Insurance
Budget Insurance's reply01 Apr 2026, 16:43
Official
Good day Miya,

Thank you for reaching out and sharing your concerns. We apologize for the frustration caused by the early debit and the honouring fees charged by your bank.  After reviewing your policy, we can confirm that we have already spoken with you and explained the DebiCheck process as well as the early debit that took place. A refund has also been processed from our side to assist in correcting the situation. 

Kind Regards, 
The Budget Team 
MP
Miya P's update01 Apr 2026, 19:45
Reviewer Update
Yes a R100.00 refund for your transaction. What about the rest of the money I lost because of your unprofessionalism...Don't response misleading information in public...Do mention that YOU ONLY PAY YOUR HONOURING FEE, NOT THE MESS YOU CAUSED!
Budget Insurance
Budget Insurance's reply01 Apr 2026, 19:57
Official
This is not meant to be misleading, it’s simply the limit of what we are permitted to refund. We truly do try to assist wherever possible, and we are sorry that this has left you feeling dissatisfied.

Kind Regards, 
The Budget Team 
MP
Miya P's update01 Apr 2026, 20:05
Reviewer Update
Your apologies means nothing to me...this is hard earned money we talking about...Who is supposed to be refunding the rest of the money Iost?
Budget Insurance
Budget Insurance's reply01 Apr 2026, 20:08
Official
We have escalated this to the team, and an agent will get in contact with you to advise you on this. 

Kind Regards, 
The Budget Team 
MP
Miya P's update04 Apr 2026, 16:06
Reviewer Update
Today is the 4th. Your agent is stll contacting and advising me?