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Leeyah leeyah.basson

1 reviews | Active since Sept 2023

27 Sept 2023, 16:18

I’ve taken out a new insurance policy with budget insurance and its been such a nightmare to try and get a policy schedule sent to my email

I’ve taken out a new insurance policy with budget insurance and its been such a nightmare to try and get a policy schedule sent to my email. I’ve spoken to 3 different people and requested call backs from them but yet nobody called or even tried too assist me. Luckily Kreveshan came to the rescue and assisted me promptly with regards to my query. He made such that my things were sent via email before ending the call which made this so much easier for me. Thank you Kreveshan!

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Replies (1)
Budget Insurance
Budget Insurance's reply27 Sept 2023, 16:31
Official
Hi Leeyah, 

We apologise sincerely for the difficulties you experienced with getting your policy documents. We are however, glad to hear that you were assisted. 
We apologise for the service experienced, is there anything else that you may require further assistance with? 

Kind regards, 
The Budget Team.