TELe
Thabo Excellent Lesabe excylsb
1 reviews | Active since Aug 2024
07 Nov 2024, 10:13
It's a good insurance but I'm not happy with the gentleman consultant who took my call on Monday as he did not register my claim, all he said was that I do a quotation and that was it
It's a good insurance but I'm not happy with the gentleman consultant who took my call on Monday as he did not register my claim, all he said was that I do a quotation and that was it. Quite frankly today I got excellent service from a lady consultant who was patient enough to listen to my ordeal and registered my claim. She's so wonderful, keep up the good work Madam👌🏽
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
07 Nov 2024, 10:16Good day Mr. Lesabe,
Thank you for sharing your thoughts with us,
Have a wonderful day,
Kind Regards
The Budget Team
Thank you for sharing your thoughts with us,
Have a wonderful day,
Kind Regards
The Budget Team
Budget Insurance's reply07 Nov 2024, 10:16
Official
Good day Mr. Lesabe,
Thank you for sharing your thoughts with us,
Have a wonderful day,
Kind Regards
The Budget Team
Thank you for sharing your thoughts with us,
Have a wonderful day,
Kind Regards
The Budget Team
Budget Insurance's replyOfficial
07 Nov 2024, 10:18Hi Thabo
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with our consultant on Monday.
Your concerns are important to us, and we will address this matter to ensure it does not happen again.
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with our consultant on Monday.
Your concerns are important to us, and we will address this matter to ensure it does not happen again.
We are delighted to hear that you received excellent service today. We will make sure to share your feedback with the team.
Have a wonderful day.
Kind regard ,
The Budget Team
Budget Insurance's reply07 Nov 2024, 10:18
Official
Hi Thabo
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with our consultant on Monday.
Your concerns are important to us, and we will address this matter to ensure it does not happen again.
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with our consultant on Monday.
Your concerns are important to us, and we will address this matter to ensure it does not happen again.
We are delighted to hear that you received excellent service today. We will make sure to share your feedback with the team.
Have a wonderful day.
Kind regard ,
The Budget Team