EE
Estelle E
1 reviews | Active since Mar 2009
08 Dec 2015, 19:56
Is Budget in need of money???
Ive been a customer of Budget for many years. I recently received a letter that my insurance is being increased from R1450 tp R2200 without any claims since i started with them. When i phoned to discuss this, the agent assisting me was not friendly at all and the lady informed me my oremium still has to increase with more then R300, because \they insure the risk and not the vehicle". My premium was deducted from my bank account on 27 Nov"
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Budget Insurance's replyOfficial
09 Dec 2015, 16:32Hello estellec,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists has attempted to contact you on the numbers provided, unfortunately without any success.
Our Customer Care team manager is currently dealing with your complaint, who will also provide you with final feedback on the outcome of the matter.
We apologise for the inconvenience this has caused.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists has attempted to contact you on the numbers provided, unfortunately without any success.
Our Customer Care team manager is currently dealing with your complaint, who will also provide you with final feedback on the outcome of the matter.
We apologise for the inconvenience this has caused.
Regards,
The Budget Insurance Team.
Budget Insurance's reply09 Dec 2015, 16:32
Official
Hello estellec,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists has attempted to contact you on the numbers provided, unfortunately without any success.
Our Customer Care team manager is currently dealing with your complaint, who will also provide you with final feedback on the outcome of the matter.
We apologise for the inconvenience this has caused.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists has attempted to contact you on the numbers provided, unfortunately without any success.
Our Customer Care team manager is currently dealing with your complaint, who will also provide you with final feedback on the outcome of the matter.
We apologise for the inconvenience this has caused.
Regards,
The Budget Insurance Team.