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Matselana M
1 reviews | Active since Dec 2018
18 Mar 2023, 18:10
Irregular debit order
I have been a client with budget insurance , for years and I have never had issues. However they decided to debit my premium (3 days earlier) yesterday without prior communication. Which has caused great inconvenience .it’s very aggravating to have money taken from my account at a time that has not been authorised
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Budget Insurance's replyOfficial
19 Mar 2023, 09:15 Hi Matselana
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns during office hours.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns during office hours.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply19 Mar 2023, 09:15
Official
Hi Matselana
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns during office hours.
Kind Regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns during office hours.
Kind Regards,
The Budget Insurance Team