SM
Samantha M

1 reviews | Active since Jan 2014

20 Apr 2016, 17:00

Invasion of privacy & underhanded marketing

I received an SMS from budget stating that they have picked up a traffic fine in my name and offered their assistance. I am not and have never been a budget client, I have not subscribed to SMS marketing from them and do not appreciate the invasion of my privacy.<br> <br> I would like to know how you got my details, why you think it's okay to stalk people who are not your clients and why you thought this was a smart marketing tactic.... And I would like to be removed with IMMEDIATE EFFECT from all your systems.

0
Replies (1)
Budget Insurance
Budget Insurance's reply21 Apr 2016, 08:23
Official
Hello Sam56829,

We acknowledge receipt of your complaint.

We sincerely apologise for the intrusion and escalated the matter to the relevant team to ensure that your details are removed from any Budget Insurance marketing campaigns.

Please accept our apology for the inconvenience and frustration caused.

Kind Regards
The Budget Team