Insurance Theives ??? Called Budget ???

I am typing this on behalf of my wife because of the traumatic ruthless gutless experience she has had with Budget Insurance. She was in a accident on 3 September 2025 where she was rear ended. Accident Report done at Honeydew Police station Accident Report Number: 42/09/2025 with the person Carolyn Cell:*** who bumped her and accepted responsibility of the accident.

On the same day being 3 September 2025 all the particulars was given of the person that bumped my wife that caused the accident with the reference number being *** given from Budget Insurance. Then Budget Insurance thanked my wife for the call and advised they will get the car towed away to be assesed and they will contact the person that bumped my wife to sort out the claim accordingly.

Last week Thursday the 4 September 2025 Martin from Magalies Auto Centre Cell *** towed Hyndai i10 to 91 Banfield, Industria to be assessed. Insurance advised my wife to be patient as they would contact her on the 9 or 10 September 2025. Kindly note the car is still at 91 Banfield, Industria based off Magalies Auto Centre CC reference 70092.

Now she gets the call today being the 10 September with many unexpected accusations to my wife. - First one is Budget Insurance is not paying. Note that the conversation was had that you would contact the person and the other insurance being King Price. Details of the person that rear ended my wife was already given. Clearly contact has not been made. - Seconldy you have left my wife with trauma after she has had a traumatic experience with even having a visit to the Doctor concerning her whiplash. - Thirdly you are suppose to be assisting my wife. Now you bassically have said it is not your responsibility.

My past experience with various insurances and claims this has got to be the most unsatisfying and looks like you have stole my wifes hard earned cash of her paying monthly premuims. All of this is showing signs of how syndicates work with people on the inside that ***** cars and rob clients with day light *******.

- Lastly please adivse if you will continue to ***** or help my wife?

If you going to help or assist accordingly as the first call that was made on the 3 September 2025 kindly contact my wife: Taryn Augustine on cell *** if not then the indication is clear who Budget Insurance is.