1 reviews | Active since May 2015

18 Sept 2017, 18:17

Insurance package

Item: Budget Insurance
Rating: 1
Author: Yvonne M

Good day I joined Budget insurance and the gentleman i spoke to said he will send me my policy wording via email and I haven't received anything from budget . it concern for me because if the documents cannot be sent as promised , I cannot trust their product and services.

Helpful (0)

Replies (5)

Budget Insurance's replyOfficial

18 Sept 2017, 19:56

We acknowledge receipt of your concern

We will ensure that your documents are sent during the course of tomorrow

Please accept our apology for the inconvenience caused

Kind Regards

The Budget Team

Budget Insurance's reply18 Sept 2017, 19:56

Official

We acknowledge receipt of your concern

We will ensure that your documents are sent during the course of tomorrow

Please accept our apology for the inconvenience caused

Kind Regards

The Budget Team

Budget Insurance's replyOfficial

19 Sept 2017, 07:59

Dear Mrs Modiselle

Kindly be advised that the policy documentation have now been generated and sent to your email address as provided.

Please feel free to peruse the documentation and should you require any clarification, please do not hesitate to respond to the writer who emailed the documents to you.

Kind Regards

The Budget Team

Budget Insurance's reply19 Sept 2017, 07:59

Official

Dear Mrs Modiselle

Kindly be advised that the policy documentation have now been generated and sent to your email address as provided.

Please feel free to peruse the documentation and should you require any clarification, please do not hesitate to respond to the writer who emailed the documents to you.

Kind Regards

The Budget Team

Yvonne M's updateReviewer Update

20 Sept 2017, 09:15

Good Morning Thank you Louise for assisting me whoever Shannon didn't do his job properly he was rushing through the process . Can a knowledgeable sales contact me today by 11 am if i cannot get a call I'm canceling the policy.

Yvonne M's update20 Sept 2017, 09:15

Reviewer Update

Budget Insurance's replyOfficial

20 Sept 2017, 10:10

Dear Ms Modiselle

Kindly be advised that we have escalated your request to the relevant department to make contact with you.

Kind Regards

The Budget Team

Budget Insurance's reply20 Sept 2017, 10:10

Official

Dear Ms Modiselle

Kindly be advised that we have escalated your request to the relevant department to make contact with you.

Kind Regards

The Budget Team

Budget Insurance's replyOfficial

20 Sept 2017, 12:35

Dear Ms Modiselle

Kindly be advised that we have received confirmation from our Under Writing Department that contact was made with you and the matter has been attended to.

Kind Regards

The Budget Team

Budget Insurance's reply20 Sept 2017, 12:35

Official

Dear Ms Modiselle

Kindly be advised that we have received confirmation from our Under Writing Department that contact was made with you and the matter has been attended to.

Kind Regards

The Budget Team