**** insurance ever

On 02/06/2021 I lodged a claim against my TV for power surge damage as we were having load-shedding that week. My claim was rejected as the insurance service provider that did the assessment said it was because of wear and tear. I asked them than to bring my TV back and they brought back on the day when it was storming thinking that the service provider would bring the TV back in a covered vehicle which they didn't. The TV got here wet and with a watermark in the corner. I told them about it and they said they spoke to the service provider it was bubble wrapped and so the TV was dry and it is out of their hands. I have pictures and video of how wet the tv was and the watermark. Anyone thinking of taking out insurance with budget think twice they will try to get out of paying claims ech and every way