1 reviews | Active since Aug 2016
Insurance debited money from my account for 13 years after cancelling my policy
<p>Budget insurance have been taking money from my account for 13 years after I cancelled my insurance in 2004.</p> <p>They claim I never cancelled my Value Added Service, when I canceled my policy when I sold my car, even though the Value Added Service was for that specific car. </p> <p> </p> <p>Why would I want to retain the Value Added Service when I sold the car? When I phoned, I cancelled my insurance, irrespective how they want to structure the policy internally.</p> <p> </p> <p>I want my money bac****! All of the money you took after I cancelled my insurance with you!!!!</p> <p> </p> <p>Darrel</p> <p> </p> <p> </p>
Thank you for bringing this matter to our attention.
Kindly be advised that a Customer Relations Specialist will look into the matter and revert accordingly.
Kind Regards
The Budget Team
Thank you for bringing this matter to our attention.
Kindly be advised that a Customer Relations Specialist will look into the matter and revert accordingly.
Kind Regards
The Budget Team
Dear Mr Bremer
Kindly be advised that we have received confirmation from our Value Added Department that contact has been made with you regarding the final outcome in terms of the refund payable and we confirm that the matter has been resolved.
Thank you for allowing us the opportunity to assist with same.
Kind Regards
The Budget Team
Dear Mr Bremer
Kindly be advised that we have received confirmation from our Value Added Department that contact has been made with you regarding the final outcome in terms of the refund payable and we confirm that the matter has been resolved.
Thank you for allowing us the opportunity to assist with same.
Kind Regards
The Budget Team
Hi Budget Team,
Thank you for taking interest in my complaint, and also resolving it promptly. I am very impressed with the service I have received from your team!
Thanks
Darrel
Hi Budget Team,
Thank you for taking interest in my complaint, and also resolving it promptly. I am very impressed with the service I have received from your team!
Thanks
Darrel
Thank you for the feedback Mr Bremer
We will be delighted to convey your kind words to all who assisted.
Have an awesome day further.
Kind Regards
The Budget Team
Thank you for the feedback Mr Bremer
We will be delighted to convey your kind words to all who assisted.
Have an awesome day further.
Kind Regards
The Budget Team
