ZN
Zee N

1 reviews | Active since Oct 2021

08 Jan 2025, 19:14

Insurance claim

Good day ,

Please advise what’s your TAT around portable possession claims ? Claim logged 3 days I go , upon claim reg one is promised to get a call /feedback from claims handler within 24hrs? Which is not true . I have not received any call or any form of communication from the claims handler . I have submitted all documentation, zero acknowledgment.

0
Replies (3)
Budget Insurance
Budget Insurance's reply08 Jan 2025, 19:34
Official
Hi  Zee Ntalo,

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department.

Kind regards,

The Budget Team 


ZN
Zee N's update09 Jan 2025, 10:02
Reviewer Update
Good day

I will await the feedback

Many thanks
ZN
Zee N's update09 Jan 2025, 12:42
Reviewer Update
No call nor feedback received thus far .
Is this how budget conducts business?
Blatantly disregarding paying clients .