Insurance Claim

ormation: car documentation, passenger contact details, tracker reports and a case number to be sent to her direct email address which she will forward to me after the call. Was that done?? No, I called budget and requested to speak to my direct claims consultant "Nazly Williams" and was advised that she was not picking up her calls, she might be out..... LOL. Please bare in mind that I called on the 18th and 19th of July. She was nowhere to be found for the . On the 23rd of July I was admitted to the hospital again and and got discharged on the 27th, I had to call budget when I got back and she was still nowhere to be found. After a whole week she decided to send a text on the 30th with her contact details... She displayed her *********** and ********* was on the call by making all kinds of promises. I kept sending text and calling for an update on my claim, however I just kept hearing you will be contacted and the next thing I know I'm receiving a text that my policy has been cancelled due to non payment. I can prove that I paid, but can budget prove that it was not received? Telling me about their system error. Do they damn know that I cancelled outsurance for a useless insurance company like budget??? I'm unhappy with the useless service from budget... It's been 30 days since my accident with no solid and factual reason why I'm being held up..... I'll take this to the news papers and crush budget insurance if I don't get feedback.