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Zandile Z

1 reviews | Active since Apr 2024

05 May 2025, 05:29

Insurance cancelation

I have been trying to cancel an insurance but they are refusing, now they have deducted money from my account after I even canceled the debit order mandate with them

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Replies (4)
Budget Insurance
Budget Insurance's reply05 May 2025, 07:40
Official
 
Good day 
 We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards,
The Budget Team

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Zandile Z's update05 May 2025, 08:04
Reviewer Update
I want Budget insurance to cancel my cover and refund me, my money.
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Zandile Z's update05 May 2025, 08:07
Reviewer Update
First I complained abit the debit order that was accepted on my behalf and I also comolained abot the debit order that that I did not agree to, now Budget insurance is taking my money even after I cancel their debit order mandate, may I please get my money back
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Zandile Z's update08 May 2025, 03:52
Reviewer Update
Dear Budget insurance,

I would like to find out when will I get my refund as the cover was canceled on the 5th of May?