Insurance accident claim

<p>i was involved in a accident on the 10/12/2016 then i logged a claim with them and claim was approved on the 06/01/17 this to me was just too long. They promised to keep me updated and to this day i haven't recived a call from Budget or the repair shop. my biggest challange is that everytime i call the repairshop the keep telling me they still doing qoutes, this to me just means they haven't even started with my car, when i call Budget they transfer me to the repairshop. I mean its been 3 months now with no progress and no help from my insurence. is the a way i can get help</p>