MM
Melinda M

1 reviews | Active since Apr 2019

04 Feb 2026, 11:27

Insurance

Hi All my name is Langelihle Ngcobo claim number ***have insurance with budget and i did a claim with them three weeks ago and i am a Sales rep so at the moment i cant work as the car is waiting for them to approve the claim and i am getting the run around, the person i was dealing with is Mankwe Dooka and we have given them all they need but still nothing. yesterday i gave Mankwe three calls and she never came back to me. what service is this? if they cant help they need to tell me so i can get help elsewhere.

0
Replies (4)
Budget Insurance
Budget Insurance's reply04 Feb 2026, 11:28
Official
Hi Melinda,

We acknowledge receipt of your complaint. We will escalate to the relevant team to assist. 

Kind Regards, 
The Budget Insurance Team
MM
Melinda M's update04 Feb 2026, 11:40
Reviewer Update
Please can Mankwe call Langelihle back so we know what is happening with this claim. As it cant take 3 weeks for this seriously.


Budget Insurance
Budget Insurance's reply04 Feb 2026, 11:48
Official
We have escalated your request. 
MM
Melinda M's update04 Feb 2026, 12:00
Reviewer Update
A phone call would be very professional as Langelihle has be calling Mankwe but she is take any of his calls,