GH
Geraldene H
1 reviews | Active since Oct 2019
06 Oct 2025, 08:46
Insurance
I tried to get through to Budget Insurance this morning to find out about putting through a claim WELLLLLLL!!!!! I ended up on the phone for 15 minutes and NOBODY helped me I was transfered from one department to the other simply because NOBODY either knows their extension numbers or could not be bothered to put me through to the right number. ITS SHOCKING...I was then given a direct number and yes you guessed it I was cut off. And there is NO EMAIL address if you want to email somebody...Who doesnt have an email address these days. Im so not impressed
Helpful (0)
Replies (5)0
Replies (5)
Budget Insurance's replyOfficial
06 Oct 2025, 08:47Hi Geraldene,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply06 Oct 2025, 08:47
Official
Hi Geraldene,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
06 Oct 2025, 09:25Our team was unsuccessful in reaching you on *** to assist you with your query.
Kindly provide us with an alternative number or the suitable time to contact you and assist.
Kindly provide us with an alternative number or the suitable time to contact you and assist.
Budget Insurance's reply06 Oct 2025, 09:25
Official
Our team was unsuccessful in reaching you on *** to assist you with your query.
Kindly provide us with an alternative number or the suitable time to contact you and assist.
Kindly provide us with an alternative number or the suitable time to contact you and assist.
GH
Geraldene H's updateReviewer Update
06 Oct 2025, 12:28Please!!!!! You have not tried to contact me as I have had my phone with me the whole morning
Just another incompitence
Just another incompitence
GH
Geraldene H's update06 Oct 2025, 12:28
Reviewer Update
Please!!!!! You have not tried to contact me as I have had my phone with me the whole morning
Just another incompitence
Just another incompitence
GH
Geraldene H's updateReviewer Update
06 Oct 2025, 12:29There is only one number on my profile so am not sure exactly how hard you tried to reach me
GH
Geraldene H's update06 Oct 2025, 12:29
Reviewer Update
There is only one number on my profile so am not sure exactly how hard you tried to reach me
Budget Insurance's replyOfficial
06 Oct 2025, 14:22We attempted to contact you on the number provided, but unfortunately, the call rings once and then ends with a message stating that the number is currently busy.
Kindly check whether our number may have been mistakenly marked as spam or blocked on your device. If possible, please confirm an alternative contact number or a convenient time for us to reach you.
We’re eager to assist you and appreciate your cooperation.
Kindly check whether our number may have been mistakenly marked as spam or blocked on your device. If possible, please confirm an alternative contact number or a convenient time for us to reach you.
We’re eager to assist you and appreciate your cooperation.
Budget Insurance's reply06 Oct 2025, 14:22
Official
We attempted to contact you on the number provided, but unfortunately, the call rings once and then ends with a message stating that the number is currently busy.
Kindly check whether our number may have been mistakenly marked as spam or blocked on your device. If possible, please confirm an alternative contact number or a convenient time for us to reach you.
We’re eager to assist you and appreciate your cooperation.
Kindly check whether our number may have been mistakenly marked as spam or blocked on your device. If possible, please confirm an alternative contact number or a convenient time for us to reach you.
We’re eager to assist you and appreciate your cooperation.