LB
Lize B
1 reviews | Active since Jul 2011
07 Dec 2015, 15:20
Increases crazy!
My new car has only been insured with Budget for 5 months and they now increase my premium from R 480 to R 556!!!! This is **************** and I will not stand for it! I have not even claimed anything! Please also take into account that even though car parts increase, you still charge me an excess of R 5 250. <br> <br> I chose Budget because the premiums were great, but now I might as well just move to Santam who will give me excellent service for the same premium! <br> <br> Budget, please fix this or I will be moving my insurance to a more reputable company. <br> <br>
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Budget Insurance's replyOfficial
08 Dec 2015, 14:43Hello sterretjie,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist we have requested that you are contacted by one of our Retention Specialists to review your premium as well as excesses.
Please expect a call from us during the course of today.
Kind regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist we have requested that you are contacted by one of our Retention Specialists to review your premium as well as excesses.
Please expect a call from us during the course of today.
Kind regards,
The Budget Insurance Team
Best regards,
Budget Insurance's reply08 Dec 2015, 14:43
Official
Hello sterretjie,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist we have requested that you are contacted by one of our Retention Specialists to review your premium as well as excesses.
Please expect a call from us during the course of today.
Kind regards,
The Budget Insurance Team
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialist we have requested that you are contacted by one of our Retention Specialists to review your premium as well as excesses.
Please expect a call from us during the course of today.
Kind regards,
The Budget Insurance Team
Best regards,