Incorrect debits

Ok, so I last week Thursday I took out insurance for scratches and dents. The gentleman I spoke to read the account number that would be debited, which was and Absa account -the correct account. However, when they sent me the policy document I saw that my Nedbank account number was quoted as the account to be debited.<br> I then sent an email to advise that it was the incorrect account number and that the policy should go off from the account number that my existing policy debits.<br> Unfortunately my Nedbank account was still debited for two separate amounts and the debit order subsequently returned unpaid, which meant a fee of R125.00 was charged per return.<br> I then sent another email YESTERDAY, to advise of the error, but no response was received.<br> So I called in and a gentleman assured me that last night the correct account would be debited.<br> But guess what happened? THE NEDBANK ACCOUNT WAS DEBITED YET AGAIN!!! This time for R272.00<br> So now not only is my account way overdrawn, but there will be another return of R125.00 <br> So in total Budget has cost me R375.00 in charges on my account.<br> <br> So my question is....WHO FIXES THIS MESS NOW?<br>