1 reviews | Active since Nov 2011
Inconsistent or no service from Budget...no cover no deduction
<p>Last month i complaint about you guys taking the debit orders outside the agreed date. This month you decide only to take deduction for the one policy. What is wrong with you guys?</p> <p> </p> <p>The service is really really very terrible from you. I wonder who is going to be penalised on claims for no deductiions where as the money is still waiting for you guys?</p> <p> </p> <p>Its just getting worse...i promise.</p>
We acknowledge receipt of your complaint
We note that a full explanation was offered in terms of why the debit order was requested earlier in the month of November and we have also discussed ways to work around that possibility from occurring again.
It is common across the board for companies to deduct monies a bit earlier in the month of December. We apologise sincerely if this has inconvenienced you in any way. Kindly be advised that we have requested the relevant team to make contact with you during the course of today.
Kind Regards
The Budget Team
We acknowledge receipt of your complaint
We note that a full explanation was offered in terms of why the debit order was requested earlier in the month of November and we have also discussed ways to work around that possibility from occurring again.
It is common across the board for companies to deduct monies a bit earlier in the month of December. We apologise sincerely if this has inconvenienced you in any way. Kindly be advised that we have requested the relevant team to make contact with you during the course of today.
Kind Regards
The Budget Team