NH
Naailah H

1 reviews | Active since Nov 2019

05 Feb 2023, 08:44

*********** services

I would like to inform everyone of the bad experience I have had with budget insurance... They emailed me to inform me of an increase to my premium of which I was unsatisfied and I clearly indicated to them. Next thing they debit my banking account twice with the old amount and the new amount. I called them to request that it be rectified. This morning I get an sms indicating that they have debited my account for 4 times the increased amount. I sent a email for them to know of their *********** actions. I am highly dissatisfied with their service. Dissatisfied customer... Mrs N Husain

0
Replies (1)
Budget Insurance
Budget Insurance's reply06 Feb 2023, 07:40
Official
Hi  Naailah, That is concerning to hear, and we would like to apologize for the service and experience. Our team will be in contact with you to discuss your concerns. Kind Regards, The Budget Team