1 reviews | Active since May 2017
*********** Service By Budget Insurance
<p>I have an Extended Warranty Plan with Budget Insurance for my vehicle. My cambelt failed over three weeks ago. I took my vehicle to Audi East London. Sabelo my service advisor has been waiting to recieve authorisation to work on the vehicle for the last three weeks. I can't move because I rely on my vehicle. I've sent emails to Budget on a daily basis checking to see what is the hold up. To no response up until today. Service i've recieved of Budget Insurance is appalling!</p> <p> </p> <p> </p>
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, we want to apologise for the frustration you are experiencing with regards to the claim.
We have requested that you are contacted by the Value Added department to clarify the matter. We will also address any/all service failures with the relevant team.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, we want to apologise for the frustration you are experiencing with regards to the claim.
We have requested that you are contacted by the Value Added department to clarify the matter. We will also address any/all service failures with the relevant team.
Please feel free to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Budget Insurance Team.
I haven't recieved a call as of yet from Innovation Group. I was told they will call today.
I haven't recieved a call as of yet from Innovation Group. I was told they will call today.