*********** personnel
I took a car comprehensive cover early this year, but so far my premiums have increased more than once due to rectification of information from the policy.<br> I don't know the personnel I spoke to them wether they are *********** or it's a money making scheme to capture wrong information so that they can increase premiums every time Client calls them.<br> I didn't cancel policy because it was going to affect the trip I taking early July.<br> I'll never recommend this insurance to anyone.I don't know wether I'm covered or there's wrong information in my policy cause I tried of scrutinizing their document but sad part is I'm loosing money every month to them.
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Replies (1)Budget Insurance's replyOfficial
12 Jun 2015, 10:31Hello Zingimjanyelwa,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has tried to reach you telephonically with no success.
We understand that the matter is currently being investigated and feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has tried to reach you telephonically with no success.
We understand that the matter is currently being investigated and feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply12 Jun 2015, 10:31
Official
Hello Zingimjanyelwa,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has tried to reach you telephonically with no success.
We understand that the matter is currently being investigated and feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has tried to reach you telephonically with no success.
We understand that the matter is currently being investigated and feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Budget Insurance Team
