Incompetence

Dear Hello Peter I was in if an accident in the 30 December 2018. Budget towed my car and it set Ina yard until the 8th January 2019. It's the 25 Feb 2019 and I still have not received my car. I was told 4 different dates on when my car will be ready and it wa not. It is now close to two months without my car. I have had to call insurance and the panel beaters to find out the status of my car. I am highly disappointed by both customer service. However I do blame my insurance for utilizing such a panel beater and assessor that are responsible for my car. I have been so inconvenienced without a car. One my health, I got a car nogal an auto because of my health and insuranced it because I was avoiding such bull treatment by panel beaters or craziness of not been insured. Right now I feel like am not insured. I have had to watch and worry about my grandmother take public transport to get to her check ups(I usually take her). I have had to inconvenience my colleagues as there are meetings outside the office I have had to attend. Basically not having a car has been a nightmare for me and it is prolonging the process of trying to move on as well as facing my fears with the trauma I have from the accident. This has been a hard journey that I have humbles myself but now I just can't take this anymore.