DF
Dian F
1 reviews | Active since Jan 2021
23 Jan 2021, 14:38
Incompetant call Centre and Ridiculous procedure
I phoned Budget today to try and cancel my *** 10min 6min 19min 4-calls directy after oneanother, as soon as the cancelation departmeny operator hears that i want to cancel and no i do not have to give a reason then they hang up the phone.
Fine i go look at fqa on how to cancel guess what they say... contact service centre... find an email for support - *** - send an email. Guess what... maileer daemon notice : Invalid recipient.
So how the hell are ypu suppose to contact the company to get the cancelation?
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
23 Jan 2021, 20:31 Good day Dian,
We acknowledge receipt of your complaint.
We would like to apologize for the service and experience, One of our Customer Relation Specialists will be in contact with you.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint.
We would like to apologize for the service and experience, One of our Customer Relation Specialists will be in contact with you.
Kind regards,
The Budget Team
Budget Insurance's reply23 Jan 2021, 20:31
Official
Good day Dian,
We acknowledge receipt of your complaint.
We would like to apologize for the service and experience, One of our Customer Relation Specialists will be in contact with you.
Kind regards,
The Budget Team
We acknowledge receipt of your complaint.
We would like to apologize for the service and experience, One of our Customer Relation Specialists will be in contact with you.
Kind regards,
The Budget Team
Budget Insurance's replyOfficial
28 Jan 2021, 15:51Hi Dian F,
Thank you for allowing us the opportunity to assist you with this.
We can confirm that we have assisted you with the cancelation of your policy and apologise for the inconvenience caused.
Regards,
The Budget Team
Thank you for allowing us the opportunity to assist you with this.
We can confirm that we have assisted you with the cancelation of your policy and apologise for the inconvenience caused.
Regards,
The Budget Team
Budget Insurance's reply28 Jan 2021, 15:51
Official
Hi Dian F,
Thank you for allowing us the opportunity to assist you with this.
We can confirm that we have assisted you with the cancelation of your policy and apologise for the inconvenience caused.
Regards,
The Budget Team
Thank you for allowing us the opportunity to assist you with this.
We can confirm that we have assisted you with the cancelation of your policy and apologise for the inconvenience caused.
Regards,
The Budget Team