LM
Lwazi M

1 reviews | Active since Jul 2017

23 Aug 2023, 12:34

I'm not happy with the claims processes

I'm not happy with the claims processes. I recently claimed for tyres which cost R8200, and I was only given R1500. That's a drop in the ocean. Yet I've been paying for the policy for over 3 years.

0
Replies (2)
Budget Insurance
Budget Insurance's reply23 Aug 2023, 12:38
Official
Hi Lwazi,

We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Insurance Team
Budget Insurance
Budget Insurance's reply23 Aug 2023, 13:37
Official
Hi Lwazi,

Our team tried contacting you but was unsuccessful. Kindly be advised the complaint has been escalated to the relevant department and you will be provided with feedback.

Kind regards,
The Budget team