I'm not happy with increasing premiums while the insured item's value depreciates, it feels like a ****

Hi Musawenkosi, 

Thank you for sharing your thoughts with us. We truly appreciate your honesty regarding the premium increase and your kind words about the assistance you received. It’s great to hear that our team member provided you with professional and helpful service.

We understand your concern about premiums increasing while the insured item depreciates. Premium adjustments are influenced by several factors, including risk exposure, repair costs, and market conditions, rather than only the vehicle’s value. However, we take your feedback seriously and will share it with the relevant team for consideration.

If you have not yet had a chance to review your premiums, we will have an agent contact and address your concerns. 

Kind regards, 
The Budget Team