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1 reviews | Active since Jan 2017

20 Jan 2017, 08:09

******* deductions and extremely poor service by Budget Insurance

<p>My February policy deduction was done this morning 6 days early by this "provider". They are tracking their customers accounts at the banks and when there is money available they just deduct money without the insured consent or permission. Call centre service in resolving this issue has also been way below terrible. Will be looking for a new insurer very soon!!!! Seems like they needed the money for paying salaries or something.... extremely poor service!!!!!!!!!!!!!!</p>

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Replies (1)
Budget Insurance
Budget Insurance's reply20 Jan 2017, 08:22
Official

Thank you for bringing this matter to our attention.

Kindly be advised that the matter will be escalated to the relevant team for further feedback.

Please accept our apology for the inconvenience caused.

Kind Regards

The Budget Team