MS
Mosidi S
1 reviews | Active since Aug 2013
30 Apr 2015, 13:51
IDIOTIC INSURANCE
I am insured with budget and my belongings were ****** at my house and naturally I lodged a claim. an assessor buy the name of Chris Olivier rejected my claim reason being \'he does not believe that one of the ****** items was in my house'' I provided all the proof he wanted but still it got me no where. I escalated the matter with his manager Tanya (Erasmus) Van Vuuren who has dismally failed to respond to my emails. since the manager was not interested to respond to me
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Budget Insurance's replyOfficial
30 Apr 2015, 16:56Hello Regolagantswe,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the details,
We will however need to independently review the merits of the case and assure feedback on the outcome will be communicated.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the details,
We will however need to independently review the merits of the case and assure feedback on the outcome will be communicated.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply30 Apr 2015, 16:56
Official
Hello Regolagantswe,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the details,
We will however need to independently review the merits of the case and assure feedback on the outcome will be communicated.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards,
The Budget Insurance Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the details,
We will however need to independently review the merits of the case and assure feedback on the outcome will be communicated.
Please accept our sincere apologies for any inconvenience caused.
Kind Regards,
The Budget Insurance Team