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Melissa M

1 reviews | Active since Aug 2022

12 Aug 2022, 18:29

I would like to write a review about Budget Insurance

I would like to write a review about Budget Insurance. I've only ever had 2 claims. Unfortunately, both happened this year. My first claim was handled by Shane Gokul and my most recent by Evelyn Reddy and I am astonished at the professionalism and exceptional level of service that both these agents gave me during fairly traumatic times. I myself am in the insurance industry and understand that an agents job is highly stressful and often thankless, but you'd never know it from how you're treated by the staff. A massive thanks to both Shane and Evelyn and I hope acknowledgement is given to both of them for making sure your clients never feel like just another number in a sea of them. This is what retains clients and it's massively appreciated.

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Replies (1)
Budget Insurance
Budget Insurance's reply12 Aug 2022, 18:30
Official
 Hi Melissa,
 
 This is wonderful feedback, thank you for sharing your positive service experience with us.
 
 Enjoy your day!
 
 Kind Regards,
 The Budget Team