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Mpho M

1 reviews | Active since Mar 2026

12 Mar 2026, 16:18

I would like to take a moment to thank Thabo Motsie he really took the time to make me understand my claim and encouraged me to start driving my car again even after the accident

I would like to take a moment to thank Thabo Motsie he really took the time to make me understand my claim and encouraged me to start driving my car again even after the accident. Budget insurance needs more people like him because he had so much empathy and showed that he cared about what happened to me. I was not just a number to him but a customer. I felt heard and understood. Thank you to my Broker Basetsana Moutlaneng for facilitating the whole claim process and handling me with so much grace even when I was stubborn at times.

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Replies (1)
Budget Insurance
Budget Insurance's reply12 Mar 2026, 16:19
Official
Hi Mpho,

Thank you for sharing your positive experience with us. Enjoy your day! 

Kind Regards, 
The Budget Team