I was initially assisted by Wendy Ntshali, and due to network issues, our communication was canceled

I was initially assisted by Wendy Ntshali, and due to network issues, our communication was canceled. I then called in again and spoke to Saadya Patel, who continued to assist me, going the extra mile to call me back on a clearer line when the network interrupted us on the initial call. I am extremely satisfied working with Saadya, who made the logging of the claim easy. Well done, Saadya!