I was assisted by Lungelo Ntuli

I was assisted by Lungelo Ntuli. She is a good listener first of all. I'm supposed to get my cash back on January 09 2026 . I found out my cash back was cancelled on the 8 of December 2026 and I never received my cash back on January. I'n February 2026 contacted budget insurance Lungelo was assisted..she tried by all means that I understood each and every steps. That is where I managed to get back my cash back. Thank you Lungelo Ntuli for loving your job keep on going gal. I wish one day you got a higher position. You have a good communication skills with clients. You deserve a promotion gal . I was disappointed in that .