I was a frustrated customer calling in today after receiving an sms that my premium were increased due to an incomplete task which I made priority to do on the budget app

I was a frustrated customer calling in today after receiving an sms that my premium were increased due to an incomplete task which I made priority to do on the budget app. Gabby literally helped me in a few minutes of our call after being told yesterday to send an email to budget tracking . Thank you Gabby that was the most quickest and efficient customer service received . I hope I won’t encounter any problems going forward with my premiums