KO
Keera O
1 reviews | Active since Jul 2019
01 May 2020, 12:08
I suggest you look at other insurance especially their reviews to find out who's the best
I wouldn't recommend this insurance. They are the worst I've been with. They deducted unnecessary money from my account saying I signed up for a package but they couldn't prove it yet they didnt want to refund me so I cancelled my account with them to find out they still deducting from my account. They are plain and simple *******. And there customer care people kept putting me on hold sending me to the next agent but no one could answer me why they deducting in the first place so they would just end up cutting my call. It's been a frustrating journey.
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Replies (2)Budget Insurance's replyOfficial
04 May 2020, 08:50We acknowledge receipt of your complaint.
We apologise for your frustration. We have requested that you are contacted by the relevant team to assist you with your concerns.
Kind Regards,
The Budget Insurance Team.
We apologise for your frustration. We have requested that you are contacted by the relevant team to assist you with your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply04 May 2020, 08:50
Official
We acknowledge receipt of your complaint.
We apologise for your frustration. We have requested that you are contacted by the relevant team to assist you with your concerns.
Kind Regards,
The Budget Insurance Team.
We apologise for your frustration. We have requested that you are contacted by the relevant team to assist you with your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's replyOfficial
06 May 2020, 12:49Dear Ms Ogle
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were unable to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
he Budget Team.
he Budget Team.
Budget Insurance's reply06 May 2020, 12:49
Official
Dear Ms Ogle
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were unable to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
he Budget Team.
he Budget Team.
