TT
Tryphine T

1 reviews | Active since Apr 2026

17 Apr 2026, 15:13

I struggled to get my policy canceled after having handed it to my daughter

I struggled to get my policy canceled after having handed it to my daughter. I only got assistance today 17 April 2026 since from 19 January 2026. The service I got today was perfect from a friendly Lufuno.

0
Replies (1)
Budget Insurance
Budget Insurance's reply17 Apr 2026, 15:31
Official
Good day Tryphine,

Thank you for taking the time to share your feedback. We sincerely apologize for the challenges and delays you experienced in cancelling your policy.

We're pleased that to hear that you have been assisted now and will look into what caused the delay, our sincere apologies.

Kind Regards,
The Budget Team.