MB
Martin B

1 reviews | Active since Dec 2016

21 Feb 2024, 16:42

I spoke to a lady by the name of Faith from the claims recovery department

I spoke to a lady by the name of Faith from the claims recovery department. I needed some information regarding an old claim. Her service was below par and left much to be desired, she sounded so disinterest and was very dismissive. That was not the greatest customer service.

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Replies (1)
Budget Insurance
Budget Insurance's reply21 Feb 2024, 16:49
Official
Hi Martin,

We acknowledge receipt of your complaint and apologise for any inconvenience caused to you. 
Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Insurance Team