MM
Mpho M
1 reviews | Active since Mar 2026
25 Mar 2026, 09:32
I registered a claim with them at the beginning of March
I registered a claim with them at the beginning of March. Today is the 25th of March, and I haven't been helped. They are literally giving me a runaround. My car has been with the dealer for 3 weeks now. My emails are not rep**** to. When I call, they move me from one person to another. They are so unprofessional. I wouldn't advise anyone to go for Budget insurance.
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Budget Insurance's replyOfficial
25 Mar 2026, 09:35Hi Mpho,
This is concerning to hear, and we would like to apologize for the service and experience.
We will escalate to the relevant department to assist you promptly.
Kind Regards,
The Budget Team
This is concerning to hear, and we would like to apologize for the service and experience.
We will escalate to the relevant department to assist you promptly.
Kind Regards,
The Budget Team
Budget Insurance's reply25 Mar 2026, 09:35
Official
Hi Mpho,
This is concerning to hear, and we would like to apologize for the service and experience.
We will escalate to the relevant department to assist you promptly.
Kind Regards,
The Budget Team
This is concerning to hear, and we would like to apologize for the service and experience.
We will escalate to the relevant department to assist you promptly.
Kind Regards,
The Budget Team