JH
John H

1 reviews | Active since Jun 2012

27 Aug 2024, 12:45

I received an annual review of my Budget Insurance motor car premium

I received an annual review of my Budget Insurance motor car premium. The premium was to be 25percent higher than what I had been paying. Nothing has changed since my last assessment. No claims or anything else. I phoned to complain about it and the best that they would do for me was to bring it down to a 12percent increase. Inflation is at 4.6 or 4.7percent so this is completely unreasonable. My car is also worth less than it was a year ago. I feel that Insurance companies are taking advantage of the fact that one has to have insurance, so they feel that they can do as they please.

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Replies (1)
Budget Insurance
Budget Insurance's reply27 Aug 2024, 12:51
Official
Hi John, 

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Team