I just wanted to express my gratitude for the superb service I’ve received from one of your customer service agent and her name is Laetitia

I just wanted to express my gratitude for the superb service I’ve received from one of your customer service agent and her name is Laetitia. Even though the problem I’ve called for has not been resolved yet, but she gave me a reason to remain with Budget Insurance. Her professionalism and her willingness to assist, is exceptional. Thanks to her.