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Mxolisi M

1 reviews | Active since Dec 2015

07 Dec 2015, 12:50

I haven't got any response from the insurance.

I claimed after my car was in an accident and it's been<br> 3 weeks now with no response. When they took the car for repairs and they said it will be completed on the 30th of November, two days after the date they set i called as I got no response from them and they said they waiting for the mirror. It's now the fourth week and the people I am contacting aren't giving me straight answers and I need my car. Please Hello Peter do something as I do not know what to do now.<br> <br>

0
Replies (1)
Budget Insurance
Budget Insurance's reply08 Dec 2015, 16:24
Official
Hello tech@r,

We acknowledge receipt of your complaint.

As discussed with one of our Customer Relation Specialist, we are giving urgent attention to you complaint. We have requested more information regarding the completion of repairs to the vehicle from the repairer.

We truly understand the frustration this has caused; we commit to provide you with the comprehensive feedback by no later than close of business tomorrow.

Regards,
The Budget Insurance Team.