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Fundi fundiswa.njapha

1 reviews | Active since Jun 2024

10 Feb 2025, 17:21

I had taken a home content cover for my home

I had taken a home content cover for my home. When I claimed, it was only then that I was told that a fitted stove forms part of the building. I was not aware of that and it’s not in the policy. The matter is now escalated for further review. The lady I was dealing with, Phindile, showed no empathy and did not seem to know what she was talking about.

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Replies (2)
Budget Insurance
Budget Insurance's reply10 Feb 2025, 17:47
Official
Good day Fundi,

We are disappointed to hear about your service experience. We will arrange for the team to be in contact with you.

Kind regards,

The Budget Insurance team.

Budget Insurance
Budget Insurance's reply10 Feb 2025, 17:47
Official
 
Good day Fundi.

We are disappointed to hear about your service experience. We will arrange for the team to be in contact with you. 
 
Kind regards, 
 
The Budget team