sN
sphesihle N

1 reviews | Active since Dec 2018

24 Feb 2026, 15:22

I had one of the most horrific experiences with Budget insurance, I signed up for car insurance and we agreed on a fee , they requested that I submit my tracking device certificate with 7 days and I did , recently I discovered that I was not covered for f

I had one of the most horrific experiences with Budget insurance, I signed up for car insurance and we agreed on a fee , they requested that I submit my tracking device certificate with 7 days and I did , recently I discovered that I was not covered for full comprehensive insurance as we initially agreed . When I called them I was told I never submitted my tracking device certification on time , later they told me it was submitted on time but they just never captured my details . Few days later they increased my premium because now I qualified for full comprehensive, which is working Because the initial quote they gave me was for full comprehensive and they never mentioned that I would pay a lower amount until I submit tracking device information. Every time when I call , their agents keep telling me different stories , I’m super annoyed and very disappointed. I wouldn’t recommend it to anyone

0
Replies (1)
Budget Insurance
Budget Insurance's reply24 Feb 2026, 15:29
Official
Good day Sphesihle,

We're sorry to hear about this and understand your frustration.

Our team will be in touch to assist you.

Kind Regards,
The Budget Team.