I had been involved in an accident on 02-03-2026 the following day after receiving the details from the police station i reported this to budget which was 03-03-2026. The problem i now face is that before an investigation is completed they are already say

I had been involved in an accident on 02-03-2026 the following day after receiving the details from the police station i reported this to budget which was 03-03-2026. The problem i now face is that before an investigation is completed they are already say my access cannot be paid because they are dealing with an uninsured party. Around three people bumped into me two was company cars you telling me these cars don't have insurance. This company is a waste of time no response to mails no feedback. I now have a booking for my car which is 24-03-2026 almost a month. Do your investigation and then give the client feedback don't pre-empt an outcome because you dont want to investigate. Im with you for 15 years and thats how you treat a client. I removed my other car this morning due to this poor service. The claims department is very poor the client must do all the work. Im sure the access was already sunk before the investigation was even done.