I did not apply for their policy

I want like to lay a complaint against Prudence working for budget insurance. She called me to offer me insurance and I told her I dont have a car. Budget insurance debited my account 3 times today and i do not have any dealings with you,1stly you debited R360 and it failed which is extra bank charges then you debited again and 360 was taken then R173 again. I do not have any dealings with Budget insurance and I demand you pay my money back into my account including those extra bank charges. i told you many times I don't want this policy and today you send me an email (MARIKA) that you will debit me R570 month end. PLEASE CANCELL THIS DEAL AND PAY MY MONEY BACK INTO MY ACCOUNT, IF YOU DEBIT ME MONTH END,THEN WE WILL SEE. Any transaction you make from my account is R35,i want to be refunded those bank charges for those 3 transactions.