GG
Gita G

1 reviews | Active since Sept 2025

12 Sept 2025, 08:38

I cancelled two car insurance policies before its commencement date because of the confusing communication i experienced

I cancelled two car insurance policies before its commencement date because of the confusing communication i experienced. I am not prepared to live through something similar when it came time to submit a claim. The good staff at Budget will not be able to compensate for systemic problems. The breakdown in communication i experienced as well as a link in an sms from Budget being flagged as unsafe and that hackers may be trying to access my personal and credit card info put me off. A further online search of Budget Insurance customer complaints validated my negative experience.

0
Replies (2)
Budget Insurance
Budget Insurance's reply12 Sept 2025, 08:43
Official
Hi Gita, 

We acknowledge receipt of your complaint. 

Our team will be in contact with you to discuss your concerns. 

Kind Regards, 
The Budget Insurance Team
Budget Insurance
Budget Insurance's reply12 Sept 2025, 09:56
Official
Hi Gita, 

Our team tried contacting you and was unsuccessful. Kindly advise us of a suitable time so we can contact you. 

Kind regards, 
Budget Insurance