KK
Keasha K

1 reviews | Active since Oct 2022

11 Oct 2022, 16:40

I called regarding a claim query, as I wasn't happy with the previous call I had in which I was told I have to pay a excess fee of R11000

I called regarding a claim query, as I wasn't happy with the previous call I had in which I was told I have to pay a excess fee of R11000. Nicole tried to explain to me what is going on and also then proceeded to try and help me add my new tracker details to the system

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Replies (1)
Budget Insurance
Budget Insurance's reply11 Oct 2022, 16:47
Official
Hi  Keasha,
   
Thank you for the feedback, and we would like to apologize for the service and experience. 
   
Our team will be in contact with you to discuss your concerns.
   
Kind Regards, 
The Budget Insurance Team