I called in twice, and on both occasions I was assisted by Mennen Bloem, who went out of his way to assist me and ensure that my concerns were addressed

I called in twice, and on both occasions I was assisted by Mennen Bloem, who went out of his way to assist me and ensure that my concerns were addressed. I was initially not a very happy customer due to the delay with my claim, but Mennen’s exceptional service and willingness to help made a big difference. He was professional, helpful and genuinely went the extra mile on both occasions. Thank you, Mennen, for your excellent customer service. It is greatly appreciated!