CK
Cedric K

1 reviews | Active since May 2012

10 Mar 2015, 16:13

I am sudely became unknown

I am paying budgeting insurance every month, but when i cal to claim or to do enquiry, my policy number is not on the system and each consultant send me to other until my airtime run out, but every month i get debited (EXTERNAL DEBIT <br> VAPINSBUDG *** INS PREM ***) can someone tell me how to get a hold with this people to claim or to enquire

0
Replies (1)
Budget Insurance
Budget Insurance's reply11 Mar 2015, 10:02
Official
Hello Cedman,

We have noted your concerns.

Our Customer Relations Specialist has been in contact with you and your concerns was discussed in detail.

We have escalated your matter to our Value Added Products department who will be in contact with you shortly to resolve your matter.

Please do not hesitate to contact our Customer Relations Specialist should you require any further assistance.

Kind Regards
The Budget Insurance Team.